Issue - meetings

To consider the report of the Director of Resources, (copy enclosed).

The Committee considered the report of the Director of Resources giving details of performance against targets set for 2018 / 19 and to ensure that progress was being achieved towards the corporate goals and objectives detailed in the Corporate Plan 2015 - 19 adopted by the Council.

The Key Corporate Activities assessed as being “behind schedule” or “at risk of not being achieved” along with indicators which had not achieved their end of year target were set out in Appendix 1 to the report.

The Director of Resources provided Members with an update in respect of the following indicators

·                 Time taken to process Housing Benefit / Council Tax Support new claims was shown in the Appendix as being at risk.  Members were informed that there had been a impact on quarters one and two due to the implementation of Universal Credit and cross checking going through once service centre which had caused a backlog.  However, the Council was still above the national rate for 2018 / 19 of 20 days.

·                 % Business Rates collected – Performance was down by 0.05% due to an ongoing dispute regarding non-payment.

In response to the complaint received against the Director of Resources, Members were informed that this related to a case the Director had been involved with and the complaint had been dealt with by the Director of Service Delivery.

RESOLVED that performance against the targets set for 2018 / 19 be noted.