Issue - meetings

Easte Update Report

Meeting: 15/01/2019 - Community Services Committee (Item 743)

743 Refuse and Recycling Missed Collections pdf icon PDF 134 KB

To receive the report of the Director of Service Delivery (copy enclosed).


The Committee considered the report of the Director of Service Delivery that had been compiled in response to the recommendation made by this Committee at its meeting on 20 November 2018 (detailed below). This report is to explain to Members how missed collections are reported and the opportunities and limitations on reporting in different ways. 


That a detailed report be compiled for this Committee providing sound analysis on the agreed number of justified missed waste collections, a clear definition of what constitutes a ‘missed’ waste collection and clarity on the terms of the SUEZ contract (Minute No. 626 refers).


The Group Manager, Community & Living, took Members through the key areas of the report covering the rationale for ‘justified missed’ waste collections and those outside of this category. She then covered the performance monitoring of this area and the terms and conditions of the SUEZ contract. It was noted that both the Director of Service Delivery and the Group Manager, Community & Living, had met with the Directors from SUEZ to iron out recent concerns and ensure maximum efficiency going forward. 


The issue of vehicle breakdown was discussed further as it had been reported that the modern vehicle exhaust was not capable of getting hot enough, resulting in shut downs.  The Director of Service Delivery informed the Committee that SUEZ had been working with the engineers to address the problem and that the situation had already improved.


Whilst acknowledging the very successful rates of collection evidenced in the report there were some further queries regarding the total daily collections and how the figure was arrived at. In light of these comments the Group Manager, Community & Living, subsequent to the meeting, circulated confirmation of the data used to ascertain the average number of refuse/recycling collections per day.


The Chairman put the recommendation to note the report to the Committee and this was agreed.


RESOLVED that the report be noted.